WhatsApp Chatbot Automation
Build, launch, and scale conversational bots on the official WhatsApp Business API — with visual flows, AI handoff, team inbox, and commerce built in.
Built on Zapup
Everything you need to run WhatsApp chatbots in production
Zapup is Perky's WhatsApp Business API product — flow builder, inbox, templates, AI, and commerce in one workspace instead of stitching tools together.
Visual flow builder
Design branching chatbot journeys with menus, buttons, and conditional logic — no code required for most flows.
Official WhatsApp Business API
Built on Meta’s official API with template approval, opt-in compliance, and enterprise-grade delivery.
AI-assisted replies
Hand off to AI for FAQs and intent routing, with human takeover when conversations need a person.
Templates & broadcasts
Manage approved message templates, schedule campaigns, and track delivery and read rates in one place.
Shared team inbox
Route chats to agents, assign ownership, and keep conversation history visible across your support team.
Commerce on WhatsApp
Catalog messages, cart flows, and payment links so customers can browse and buy inside the chat.
Use cases
Where teams deploy WhatsApp automation first
Customer support
Deflect repetitive tickets with guided flows and escalate to agents when needed.
Lead qualification
Capture intent, score leads, and push qualified contacts to your CRM automatically.
Order & delivery updates
Send proactive shipment, payment, and appointment notifications customers actually read.
Onboarding & lifecycle
Welcome new users, nudge activation, and run re-engagement sequences on WhatsApp.
How it works
From API onboarding to live bot in minutes to days
- 01
Connect your number
Onboard to the WhatsApp Business API through Zapup — number verification, display name, and template namespace handled in one flow.
- 02
Design your bot
Map intents, build flows, connect your CRM or helpdesk, and configure AI handoff rules before you go live.
- 03
Launch and optimize
Ship to production, monitor delivery and conversation metrics, and iterate on flows based on real user behavior.
Get started
Ready to automate on WhatsApp?
Talk to the Perky team about your use case, or explore Zapup directly for WhatsApp Business API access and chatbot tooling.